GTD Tracks blog

We are tentatively planning on upgrading to the latest version of Tracks tomorrow (Thursday the 15th) at 10:30pm EST.

See the previous post for some cool new features to look forward to.

We haven’t had an upgrade in a long time due to the lack of milsetone releases from Tracks. However, many of you have voiced the desire for features that are only available in these intermittent releases. We’ve heard you and have implemented a better way to integrate bleeding edge features from Tracks into GTDTracks.

We will be evaluating an upgrade to the latest version of Tracks this week that will, among other things, add the following:

• The ability to set your own timezone (instead of relying on the tz set by the administrator)
• Tagging – you can now tag your actions
• Export your data – there’s now a standard export mechanism provided by Tracks which will be useful in switching Tracks providers in the future. However, unfortunately, there’s no standard import mechanism yet (hey, exporting is half the battle!)

I hope to have the upgrade in place sometime this week. Stay tuned for further details and let us know if you have any comments/complaints about the process.

Unless you hear otherwise, I am planning on moving our account to a new host tonight at 9pm EST.

Completed at 9:10 pm EST. Please let this be the last of our extremely back luck!

We are continuing to have connectivity issues with our new hosting providers. This manifests itself as short periods of downtime (30 minutes or so). This is a network issue and not a system(server) stability issue. Your data and the app is running very nicely – it’s just that you can’t get to it. (which is completely useless, I realize)

I am working with the hosting company to get on a host that is not experiencing these network issues and will update you appropriately. I would say that, barring an immediate resolution to this issue, I will try and get our account moved sometime tonight.

Believe when I say that this last week has been very frustrating for me, both as a user and a sysadmin. I am working very hard to permanently remedy this situation.

The migration to the new hosting provider went very smoothly – if you’re reading this it means everything is online and the DNS has appropriately propagated. Performance is markedly improved.

A big thank you to everybody for being patient with the recent issues we were seeing. Your feedback helped escalate the issue to the resolution we implemented in a few short days. If you see any such issues in the future please remember that support can be contacted via IM and/or email – don’t hesitate to use it, that’s what you’re paying for.

Thank you again for your patience and apologies to any inconvenience that was caused.

The migration to a new hosting provider has gone well and I am planning on flipping the switch tonight at 11pm EST. It should only take an hour for the DNS changes to propagate, but I would allow for 2-3 hours of downtime for the migration + DNS propagation.

Once again I apologize for the performance you are currently seeing – hopefully today will be the last such day.